Terms of Service

1. License Grant

UC Logic (“we”, “us”, “our”) grants you a non-exclusive, non-transferable license to use MatterExport software for the duration of your active subscription. Each subscription covers the number of seats (users) purchased and is valid for one (1) year. All licensed users receive access to all features and updates released during the subscription period.

2. Subscription & Pricing

MatterExport is licensed on an annual subscription basis at $1,200 per year. Subscriptions cover the number of seats purchased and automatically renew unless cancelled at least 30 days before the renewal date. Prices are subject to change with 60 days' written notice.

3. Free Trial

The free trial version allows export of up to 10 documents per folder without a license. No payment information is required for the trial. The trial version has no time limit.

3a. Provisional Access

Upon generating a pro-forma invoice, you may be granted a 30-day provisional license with full functionality at our sole discretion. By requesting an invoice, you acknowledge and agree to the following:

• Provisional access constitutes acceptance of a binding obligation to pay the invoiced amount within 30 days.
• If payment is not received within 30 days, the provisional license will be deactivated immediately and all use must cease.
• Continued use of the software after deactivation without a valid license constitutes a breach of these terms and may result in legal action to recover the invoiced amount plus reasonable costs.
• Provisional access is limited to one instance per organization. Duplicate or fraudulent invoice requests will be declined.
• The invoice must be generated using a verified business email address belonging to the purchasing organization. Invoices generated with unrelated or fraudulent email addresses are void.

4. Usage Restrictions

You may not:

• Share, sublicense, or transfer your license to another user or organization
• Reverse engineer, decompile, or disassemble the software
• Use the software to provide services to third parties without our written consent
• Remove or alter any proprietary notices or labels

5. Data & Privacy

MatterExport operates entirely on your local machine. Documents are exported directly from your iManage DMS to your local storage. We do not collect, transmit, or store any of your documents, metadata, or iManage credentials.

6. Refund Policy

All sales are final. Due to the nature of the software — which provides immediate, full functionality upon activation — we do not offer refunds. We encourage prospective customers to use the free trial to evaluate the product before purchasing.

7. Support

Licensed users receive priority email support at paul@uclogic.com. We aim to respond to all support inquiries within 1 business day. Support includes assistance with installation, configuration, and troubleshooting.

8. Limitation of Liability

To the maximum extent permitted by law, UC Logic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of MatterExport. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Termination

We may terminate your license if you breach these terms. Upon termination, you must cease all use of the software and destroy all copies. Sections 5, 8, and 10 survive termination.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.